Senior IT Engineer

Key info

20-30 hours per week (to be spread between 3-5 days per week).
Based out of our central-Bristol office – this role is predominantly office based however there is some flexibility on remote-working.
A basic salary of £33,000-£44,000 per annum (full time equivalent).
A 9% non-contributory pension and profit share scheme. The total package with pension £35,970 - £47,960, with the possibility of increasing to £37,500 - £50,000 with the profit share scheme (full time equivalent).
Closing date: 4th Oct 2024 (we hire on an on-going basis and may close the ad sooner)

Who are we? 

We are a bespoke software development house, based in central-Bristol. Working across different sectors and with the latest technology, we deliver high-quality bespoke software projects. We work with technically ambitious companies to help them meet their business goals. As a business, we are transparent and honest, we include all employees in important decisions, and we pride ourselves on having a welcoming and fun working environment.  

Collaboration and teamwork are key ingredients to our success. With a team of around 60 people, it’s easy to get to know everyone and to feel at home in the office. There is always a full programme of social events to get involved in as well as many wellbeing initiatives to help keep you happy and healthy. We put huge emphasis on employee happiness and are proud to have been awarded a 3-star accreditation from Best Companies two years in a row, as well as 5th Best Small Company to work for in the UK. (You can find out more here!)  

At Ghyston we have formalised our commitment to people and the environment through our new vision to become the South West leaders in creating transformational software with a conscience. We are carbon neutral and are continuously working to reduce our negative impact on the planet. We also care about our community and work with local partners to try to reduce inequalities and improve lives. Employees often get involved with these activities and love being able to have a positive impact.   

Diversity  

At Ghyston we really value diversity, and we make a concerted effort to judge each applicant on their individual strengths and the positive attributes they can bring to the company. If you’d like to find out more about us or check any of these requirements before applying, please do get in touch. We’re happy to chat about any queries before and during your application process. 

Who do we need? 

We are looking for a forward-thinking Senior IT Engineer to join our small, but brilliant, IT function. Ideally you will be ambitious and looking to develop your skills into a more senior role over time. The role would be part-time, ideally, we are looking for the equivalent of around 20-30 hours per week, to be spread over 5 days (however we will consider as few as 3 days for the right applicant).

What will you be doing? 

Triaging and resolving technical issues with our IT infrastructure.
Software system administration - Office 365/JIRA/1Password/Exchange and others.
Provisioning/deprovisioning and support of IT equipment.
Managing server infrastructure, locally in the ESXi environment and cloud based (predominately Azure).
Managing third-party IT support providers.
Running projects to improve our IT processes and infrastructure.

What might you be like? 

Friendly and approachable - always happy to help and looking for ways to make others' lives better. Happy to work with employees at every level of the business.
Proactive - you fix things without being asked, always seeking and making improvements.
Reliable – you do what you say you will do or communicate quickly when things aren't on track.
Be process oriented and have the ability to develop new processes where needed.
Have a great attention to detail.
Be technically curious.
Happy to work in our central-Bristol office.

Ideal experience  

Worked in an ITIL (or similar) environment, ideally with training / certification to back it up.
Experience in setting up and running ticketing systems.
Have had responsibility for access control.
Experience managing cloud compute infrastructure (ideally Azure).
Experience in mobile device management.

We realise there are a few bullet points here. If you don’t feel you meet every single point in the ad, but still think you could be a great fit we would love to hear from you! Please apply and let us know why you think you would be right for the role. 

What can we offer you? 

A basic salary of £33,000-£44,000 per annum (full time equivalent).
A 9% non-contributory pension and profit share scheme. The total package with pension £35,970 - £47,960, with the possibility of increasing to £37,500 - £50,000 with the profit share scheme (full time equivalent).
25 days (full time equivalent) of annual leave (increasing with length of service), plus flexible bank holidays.
A buy/sell holiday scheme. 
Flexible approach to working hours.
Dedicated time to your own professional learning and development.
A highly relaxed office working environment, including free snacks and drinks.
Fun social events both during and outside office hours, including a funded company holiday, and an annual summer party, Christmas lunch and dinner.
Access to our Employee Assistance Programme (EAP) including 24/7 access to an online GP, Physio and mental health support.
Life Assurance: 3x your salary.
Employee recognition programme.
Electric vehicle and cycle to work scheme, plus discounted bus fares.
Tech benefit scheme.

Important information  

We require all candidates to provide us with right to work in the UK documentation.  
We regretfully are not able to offer Sponsorship at this time.