Who are we?
We are a bespoke software development house, with brilliant talent proudly based in central-Bristol. Working across different sectors and with the latest technology, we deliver exceptional software engineering through high-quality bespoke projects. We work with technically ambitious companies to help them meet their business goals.
Collaboration and teamwork are key ingredients to our success. With a team of around 60 people, it’s easy to get to know everyone and to feel at home in the office. There is always a full programme of social events to get involved in as well as many wellbeing initiatives to help keep you happy and healthy. We put huge emphasis on employee happiness and are proud to have been awarded a 3-star accreditation from Best Companies two years in a row, as well as 5th Best Small Company to work for in the UK. (You can find out more here!)
At Ghyston we have formalised our commitment to people and the environment through our new vision to become the South West leaders in creating transformational software with a conscience. We are carbon neutral and are continuously working to reduce our negative impact on the planet. We also care about our community and work with local partners to try to reduce inequalities and improve lives. Employees often get involved with these activities and love being able to have a positive impact.
Diversity
At Ghyston we really value diversity, and we make a concerted effort to judge each applicant on their individual strengths and the positive attributes they can bring to the company. If you’d like to find out more about us or check any of these requirements before applying, please do get in touch. We’re happy to chat about any queries before and during your application process.
Who do we need?
A highly motivated software engineer with excellent communication skills, who has a good understanding of maintaining software and enjoys building relationships with clients and team members. The role would be 4-5 days a week, we are looking for the equivalent of 30 to 37.5 hours a week.
What will you be doing?
You will be part of the support team, whose goal is to deliver peace of mind to customers that their software will continue to work in the long term. We focus on enhancing the software that we support rather than just maintaining, and our work involves lots of new feature development and technical debt reduction. As well as feature development, you will be resolving live issues, improving pro-active monitoring systems and ensuring excellence in the quality and maintainability of the software that our clients rely on.
Your main duties will be:
- Triaging and resolving live issues as 3rd line support, implementing code and data fixes as appropriate.
- Working closely with customers to gather requirements, estimate, and implement new functionality.
- Prioritising urgent issues.
- Handling domain complexity across a variety of scenarios, from manufacturing to property management.
- Regularly communicating with customers to keep them up-to-date and ensure we are prioritising their requirements effectively.
- Proactively monitoring the performance of software to detect issues early.
- Occasional out of hours support at additional pay, agreed on an ad hoc basis.
What might you be like?
- A considerable amount of software engineering experience, ideally in two or more of the following technologies:
- C# and the .NET ecosystem
- Java and the JVM ecosystem
- React and Typescript
- OR a strong background in product management, product ownership or business analysis in a product-focused company, coupled with some hands-on software development experience such as completion of a coding bootcamp or a computing-related degree.
- Passionate about high-quality maintainable code.
- A good working knowledge of SQL Server, including experience working with production databases.
- Experience with cloud services such as Azure or AWS.
- Willingness to learn and use new languages and technologies.
- Excellent written and verbal communication skills.
- Good organisational skills and the ability to effectively prioritise when under pressure.
- Strong analytical and problem-solving skills, with the ability to diagnose issues with limited information.
We realise there are a few bullet points here. If you don’t feel you meet every single point in the ad, but still think you could be a great fit we would love to hear from you! Please apply and let us know why you think you would be right for the role.
What can we offer you?
- A basic salary of £38,500 to £44,700 per annum depending on experience.
- A total package of £43,000 to £51,000 per annum including a 9% non-contributory pension and profit share.
- Additional compensation for on-call work (we expect this to be a rare occurrence).
- Flexible approach to hybrid working*.
- A tight-knit team with an emphasis on employee happiness and growth.
- Dedicated time for professional learning and development.
- A buy/sell holiday scheme (after your first calendar year).
- A highly relaxed, friendly work environment, with a fully stocked drinks fridge and a plentiful snack selection.
- A large chillout room featuring a pool table, and a cinema/games room.
- A full programme of funded social activities that are staff lead and optional for everyone. These happen both during and outside office hours.
- Highly effective, motivated, and supportive team members.
*Ghyston has a flexible approach to hybrid working, however we do expect employees to be able to work from our central Bristol office for approximately half of their working week in order to help us upkeep our fun and sociable in-person culture.
Important information
- We require all candidates to provide us with right to work in the UK documentation.
- We regretfully are not able to offer Sponsorship at this time.